by Raymond » Mon Jan 05, 2015 10:03 pm
Try re-setting your browser.
If your using Internet Explorer click tools --> internet options --> advanced tab --> reset (At the bottom) --> reset (you might have to close Internet Explorer first)
[If you don't see tools at the top press "Alt" on your keyboard and it should appear]
If your using Firefox click the 3 horizontal lines in the top right corner --> click the question mark button at the bottom of the menu --> Troubleshooting Information --> Reset Firefox
I hope this helps.